WELCOME TO PACIFIC WORKERS
We are here to guide you, support you, and fight for you,
every step of the way.
Relentless Advocacy
We will work relentlessly to help you get the maximum compensation to which you are entitled.
We’re In This Together
We will stay with you from start to finish.
Our Goal
To help you recover and return to your normal life, while we take care of the stress and legal details.
THE LITIGATION PROCESS (STEP BY STEP)
This outlines the full process and where you may be right now.
STEP 1: Intake Consultation
Gathering
Facts:
This step was completed during your intake consultation. We collected the key details needed to open or review your claim, including how, when, and where your injury occurred.
Claim Setup &
Evidence Gathering:
After your intake, our team builds the foundation of your claim by preparing required forms (such as the DWC-1, when applicable) and requesting key documents, including identification, pay stubs, work status reports, and any insurance correspondence. This ensures your claim is properly documented from the start.
Claim Activation &
Initial Filings
Formally Opening Your Claim: Once all required information and documents are collected, we officially open your claim by submitting initial applications, notifying the insurance company, and sending our Notice of Representation to establish us as your legal advocates.
STEP 2: Milestone Calls
The Welcome Call:
This call takes place once your case file is complete. We’ll contact you to schedule a brief introduction to your legal team, followed by a conversation with your Assistant Case Manager (ACM)
The Strategy Call:
Approximately a week after your welcome call, your Case Manager (CM) will schedule this call with you. This is where we review the “game plan” for your claim and answer your questions moving forward.
STEP 3: Stay Connected Via Case Status App
Your direct connection to our legal team, and secure access to your case information at any time.
How can I check my case?
Access your email and follow these easy steps:
01: Download Case Status App
You’ll receive a secure link from our team by email or text. Click the link to download the app and get instant access to your case.
02: Enter your Phone Number
After downloading the app, enter your phone number. We’ll send you a one-time confirmation code by text message
03: Enter Confirmation Code
Enter the code you receive to securely confirm your account and connect with your legal team.
Case Status App allows 24/7 access to your case and provides the most efficient way to
communicate with your legal team, resulting in faster resolution of your case.
Quick replies, no waiting on hold!
Case Status App allows 24/7 access to your case and provides the most efficient way to communicate with your legal team, resulting in faster resolution of your case.
Quick replies, no waiting on hold!
MEET YOUR LEGAL SUPPORT TEAM
Understanding the roles in your case
Michael Ullrich
Attorney
Oversees your case, develops the legal strategy, and represents you at depositions, hearings, and trials.
Elizabeth Reyes
Case Manager
Acts as the bridge between you, the insurance company, your doctor, and your attorney.
Sara Galindo
Assistant Case Manager
Assist your attorney and Case Manager in providing you with updates regarding your case. They can help answer any questions regarding medical treatment, and medical or legal appointments.
DON’T MISS OUT ON REIMBURSEMENT BENEFITS
You may be entitled to reimbursement for mileage and certain medical-related expenses. Submitting this form helps you recover money for doctor visits and approved medical appointments.
We provide you with a simple form designed to make reimbursement requests easy and accurate.
How to properly fill out the mileage and medical reimbursement form.
• Your Right
If your claim is accepted or delayed, you are entitled to reimbursement for medical mileage.
• Required Action
Use our secure portal to submit mileage reimbursement requests for your doctor’s visits.
• How to use our portal
Ask a member of your legal team for access. They’ll send you a secure link to our mileage submission portal, which guides you through each step of submitting your reimbursement.
FREQUENTLY ASKED QUESTIONS
Clear answers to common questions about your case.
Every case is different. Some cases resolve in a few months, while others take longer depending on medical treatment, recovery time, and insurance delays. We’ll keep you informed as your case progresses and explain what may affect the timeline.
A deposition is a recorded question-and-answer session where the insurance company asks about your injury, work history, and medical treatment. Your attorney will prepare you in advance and be with you throughout the process.
No. It is illegal for an employer to fire or discriminate against you for filing a workers’ compensation claim. If you believe this has happened, notify your legal team immediately.
The value of a case depends on several factors, including the severity of the injury, medical treatment, work restrictions, and long-term impact. Your Case Manager and attorney will discuss this with you once enough information is available.
Case Status App is our secure client app. It allows you to receive updates, send messages to your legal team, and stay informed about your case, all in one place.
The fastest and most secure way is through the Case Status app. This helps ensure your questions and documents are tracked and answered efficiently.
Do not ignore them. Upload the documents to Case Status or contact your legal team so they can review and advise you on how to respond.
Reimbursement requests should be submitted after approved medical appointments. Submitting them promptly helps avoid delays in payment.
Don’t panic. Contact your legal team as soon as possible. Missing forms can sometimes cause delays, but many issues can be addressed if caught early.
Missing appointments can affect your benefits and treatment. If something comes up, notify your medical provider and your legal team right away so they can guide you on next steps.
Always update your phone number, address, or email with your legal team immediately. Outdated information can delay important updates or benefits.
